Operational. Auditable. Multi-region by default.
A live status page backed by a 99.99% SLA, public incident history and proactive alerts the moment a single region degrades — not after customers notice.
Everything you need, animated into one workflow.
Multi-AZ everywhere
Every region runs across at least three availability zones with hot failover.
Edge-cached widgets
Public review widgets served from 280+ edge locations with <40ms p95.
Synthetic probes
200+ probes every 30 seconds against critical user journeys, globally.
Subscribe to incidents
Email, SMS, RSS, Slack and webhooks for any component, scoped to your plan.
Chaos tested
Monthly game-days simulate region loss, database failover and dependency outage.
Post-mortems within 5 days
Every major incident gets a public, blameless post-mortem with root cause and action items.
What our review pipeline looks like in production.
A live, anonymised view of verified events flowing across regions. Each card represents a real verification in the last 60 seconds.
"Filed our partnership return in 3 days. Clear comms throughout."
"Genuinely felt heard. Quick turnaround on the lease review."
"Detailed audit trail and fair price. Will use again."
"Brand refresh delivered on time and on brief."
"Migrated 40 inboxes overnight. Zero downtime."
"Honest quoting and proper site cleanup."
"Filed our partnership return in 3 days. Clear comms throughout."
"Genuinely felt heard. Quick turnaround on the lease review."
"Detailed audit trail and fair price. Will use again."
"Brand refresh delivered on time and on brief."
"Migrated 40 inboxes overnight. Zero downtime."
"Honest quoting and proper site cleanup."
From detection to resolution to public report.
Detect
Probes and anomaly detection page on-call within 60 seconds.
Communicate
Status page and subscriber notifications post within 5 minutes.
Resolve
Incident commander leads response with live updates every 15 minutes.
Post-mortem
Blameless public report within 5 business days with concrete actions.
Reliability as a contract, not a marketing claim.
How our commitments compare across the industry.
| Capability | ScoreReview | Trustpilot | Yotpo |
|---|---|---|---|
| 99.99% SLA | |||
| Multi-region failover | |||
| Public incident history | |||
| Public post-mortems | |||
| Edge-cached widgets | |||
| Subscriber webhooks |
Every layer of the platform exposed.
- Review collection API — POST and GET latency by region
- Widget CDN — p50 / p95 / p99 by edge POP
- Dashboard application — page render and TTFB
- Webhooks — delivery success and replay queue depth
- Identity (SSO/SCIM) — IdP push success rate
- Scheduled reports — generation and delivery health
What enterprise buyers ask before signing.
Yes. Enterprise contracts include service credits for missed monthly availability targets, calculated automatically.
Build on infrastructure your auditor approves.
99.99% SLA, multi-region, public post-mortems. Always on.