One inbox for every review, every channel.
Triage, reply and escalate from a single calm interface that knows the verification tier, customer history and sentiment of every review.
Everything you need, animated into one workflow.
Unified inbox
Google, Trustpilot, Facebook, Apple, Yelp and ScoreReview reviews in one queue.
AI-drafted replies
Tone-matched draft replies you approve, edit or rewrite — never sent without sign-off.
SLA per review
Per-review SLA timers with Slack and email escalation when breach risk hits 80%.
Round-robin routing
Assign reviews to the right team automatically based on sector, location or tag.
Theme clustering
Auto-cluster reviews into themes so leadership sees patterns, not anecdotes.
Audit trail
Every reply, edit and escalation logged with actor, timestamp and rationale.
Live review wall, fully searchable
Filter by channel, verification tier, sentiment, theme or assignee. Every review carries its evidence trail one click away.
"Filed our partnership return in 3 days. Clear comms throughout."
"Genuinely felt heard. Quick turnaround on the lease review."
"Detailed audit trail and fair price. Will use again."
"Brand refresh delivered on time and on brief."
"Migrated 40 inboxes overnight. Zero downtime."
"Honest quoting and proper site cleanup."
"Filed our partnership return in 3 days. Clear comms throughout."
"Genuinely felt heard. Quick turnaround on the lease review."
"Detailed audit trail and fair price. Will use again."
"Brand refresh delivered on time and on brief."
"Migrated 40 inboxes overnight. Zero downtime."
"Honest quoting and proper site cleanup."
From first signal to verified outcome — in four short steps.
Connect
Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.
Invite
Trigger verified invitations on the events that already matter to your business.
Moderate
AI assists, humans decide. Every action is logged and reversible.
Reply & report
Reply from one inbox; report on themes, cohorts and revenue impact.
Reputation manager vs. the rest
How ScoreReview compares to generic review tools on the controls that actually matter.
| Capability | ScoreReview | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Built for service businesses | |||
| Evidence-graded verification | |||
| Real-time webhook fan-out | |||
| Human moderation in 24h | |||
| Transparent, capped pricing | |||
| UK / EU data residency |
Why teams choose Reputation manager.
- Verification ladder on every review
- SAML SSO and SCIM provisioning
- Per-tenant data isolation
- Tamper-evident audit log
- Webhook-driven automation
- Direct support from review specialists
Everything you'd ask in a sales call — answered upfront.
Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.
Try the inbox
14-day trial, full reputation manager, no card.