What we publish — and what we don't.
The standards every review on ScoreReview is held to, the evidence we require, and the actions we take when those standards aren't met.
Everything you need, animated into one workflow.
Verification required
Every published review carries at least Tier 1 verification — email match or stronger.
Evidence-graded
The verification tier is displayed inline on every review, every widget, every export.
Right of reply
Businesses can reply transparently to every review — never suppress, never delete.
No incentivised reviews
We will not publish reviews offered in exchange for discounts, prizes or any compensation.
No first-party reviews
Employees, contractors and family of the business cannot review the business — full stop.
Public enforcement log
Every enforcement action published quarterly with counts, categories and false-positive rate.
Review policy in action
A live look at the workflow — what your team sees and what your customers experience, side by side.
- Verified review collected · Holborn Tax12s
- Invitation batch dispatched · 142 contacts09s
- Moderation passed · 12 items06s
- AI reply drafted · awaiting approval03s
From first signal to verified outcome — in four short steps.
Connect
Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.
Invite
Trigger verified invitations on the events that already matter to your business.
Moderate
AI assists, humans decide. Every action is logged and reversible.
Reply & report
Reply from one inbox; report on themes, cohorts and revenue impact.
Review policy vs. the rest
How ScoreReview compares to generic review tools on the controls that actually matter.
| Capability | ScoreReview | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Built for service businesses | |||
| Evidence-graded verification | |||
| Real-time webhook fan-out | |||
| Human moderation in 24h | |||
| Transparent, capped pricing | |||
| UK / EU data residency |
Why teams choose Review policy.
- Verification ladder on every review
- SAML SSO and SCIM provisioning
- Per-tenant data isolation
- Tamper-evident audit log
- Webhook-driven automation
- Direct support from review specialists
Everything you'd ask in a sales call — answered upfront.
Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.
Read the full policy
Versioned in plain English, with every change logged.