Straight answers.
The questions that come up most before teams switch to a verified review platform.
How is a verified review different to a Google review?+
Google verifies the Google account — not the customer relationship. We verify that the reviewer was actually invoiced or served by the business, and we surface that tier on every review.
How long does setup take?+
Most workspaces send their first invitation campaign within 20 minutes. Full CRM sync and widget embed usually inside a day.
Can I import existing reviews?+
Yes — from Google, Trustpilot, Yotpo, REVIEWS.io and CSV. Imported reviews carry an explicit 'imported' tier until we re-verify them.
What happens if a review is fake?+
Anyone can dispute. We require evidence from both sides, and our moderation team reviews within one business day.
Do you support multiple brands?+
Yes. Enterprise workspaces hold many brands, each with isolated permissions, billing and widgets.
Is there a free plan?+
Yes. Up to 50 invitations a month, every widget, full verification ladder. No card.
Where is data stored?+
UK by default. EU available. Both regions are isolated and never replicated cross-border.
Can I leave?+
Yes — full export of reviews, invitations, evidence and replies in a single click.