Humans decide. Evidence required. Public log.
Every disputed review pauses for two-sided evidence and lands in front of a trained moderator within 24 hours. We publish the enforcement log every quarter.
Everything you need, animated into one workflow.
Human-in-the-loop
Every action is taken by a trained moderator — AI assists, never decides.
Evidence required
Both parties get 72 hours to submit evidence before any moderation decision.
Consistent standards
One rulebook applied across every plan tier — paying more never buys leniency.
Right of reply
Businesses can reply transparently before, during and after a moderation action.
Audit trail
Every decision logged with moderator ID, evidence reviewed and rationale written.
Public disclosure
Quarterly transparency report with action counts, categories and false-positive rate.
Moderation policy in action
A live look at the workflow — what your team sees and what your customers experience, side by side.
- Verified review collected · Holborn Tax12s
- Invitation batch dispatched · 142 contacts09s
- Moderation passed · 12 items06s
- AI reply drafted · awaiting approval03s
From first signal to verified outcome — in four short steps.
Connect
Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.
Invite
Trigger verified invitations on the events that already matter to your business.
Moderate
AI assists, humans decide. Every action is logged and reversible.
Reply & report
Reply from one inbox; report on themes, cohorts and revenue impact.
Moderation policy vs. the rest
How ScoreReview compares to generic review tools on the controls that actually matter.
| Capability | ScoreReview | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Built for service businesses | |||
| Evidence-graded verification | |||
| Real-time webhook fan-out | |||
| Human moderation in 24h | |||
| Transparent, capped pricing | |||
| UK / EU data residency |
Why teams choose Moderation policy.
- Verification ladder on every review
- SAML SSO and SCIM provisioning
- Per-tenant data isolation
- Tamper-evident audit log
- Webhook-driven automation
- Direct support from review specialists
Everything you'd ask in a sales call — answered upfront.
Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.
Read the latest report
Quarterly transparency on every moderation action we take.