Reviews that respect every subject right.
Lawful basis built in. Self-service export and erasure. EU and UK data residency. Signed DPAs available on request — no upgrade required.
Everything you need, animated into one workflow.
Lawful basis built in
Invitation flows scoped to legitimate interest with clear opt-outs and balancing tests on file.
Self-service DSARs
Subjects can request export or erasure directly from their review page — no support ticket required.
EU + UK residency
London and Dublin regions by default. US opt-in. No silent cross-border replication.
Right to erasure
Hard delete tooling with audit trail. Anonymised reviews remain only with explicit policy approval.
Consent management
Granular consent for invitations, follow-ups and surveys. Withdrawn instantly across channels.
PECR-aware messaging
Email and SMS templates pre-flighted against PECR, CAN-SPAM and CASL requirements.
Answer subject questions before they escalate.
An always-on support layer explains verification labels, data rights and submission flow — in plain language, with a real human on standby.
Four steps for any subject right.
Request
Subject submits via self-service portal, email or your support team.
Verify
Identity confirmed via tokenised link tied to the original engagement.
Action
Export, rectify, restrict or erase — logged with reason codes.
Confirm
Subject receives signed confirmation; you receive an audit entry.
GDPR posture compared.
Compliance is a baseline, not a feature flag.
| Capability | ScoreReview | Trustpilot | Yotpo |
|---|---|---|---|
| Signed DPA on every plan | |||
| Self-service DSAR portal | |||
| EU/UK data residency | |||
| Granular consent log | |||
| Subprocessor change notifications |
Every right, every plan.
- Right to access (export in JSON, CSV or PDF)
- Right to rectification (in-line edit log)
- Right to erasure (hard delete + anonymise)
- Right to restrict processing
- Right to data portability
- Right to object to processing
What DPOs ask before signing.
Legitimate interest, supported by documented balancing tests. Subjects can object at any point and we honour opt-outs across channels within minutes.
Compliance without the friction.
Request the DPA, residency map and subprocessor list — all in one pack.